Effective Date: 1 July 2025
Last Updated: 1 July 2025

1. Introduction

This Privacy Policy describes how Hwa Seng (“we,” “our,” or “us”) collects, uses, and protects information when you use our construction software mobile application (the “App”). This App is primarily designed for internal organizational use by our employees and authorized external vendors and drivers.

2. Information We Collect

2.1 Types of Data Collected

  • Work-related Information: Project details, construction data, schedules, and task-related information
  • Account Information: Username, work email address, and role designation
  • Device Information: Device type, operating system, and app usage analytics
  • Location Data: GPS coordinates when necessary for project-related activities (with your permission)

2.2 What We Don’t Collect

We do not collect or store personal identification documents such as NRIC, passport numbers, or other sensitive personal identifiers.

3. How We Use Your Information

We use the collected information to:

  • Facilitate construction project management and coordination
  • Enable communication between employees, vendors, and drivers
  • Improve app functionality and user experience
  • Ensure compliance with workplace safety and regulatory requirements
  • Generate project reports and analytics

4. Data Sharing and Disclosure

4.1 Internal Use

Your information is shared internally among authorized personnel within Hwa Seng for legitimate business purposes related to construction operations.

4.2 External Vendors and Drivers

Information is shared with authorized external vendors and their drivers only to the extent necessary for project coordination and completion.

4.3 Third-Party Disclosure

We do not sell, trade, or transfer your information to third parties except:

  • When required by law or legal process
  • To protect our rights, property, or safety
  • With your explicit consent

5. Data Security and Confidentiality

5.1 Employee Data Protection

All employee data is kept confidential in accordance with Singapore’s Ministry of Manpower (MOM) regulations and employment privacy standards.

5.2 Security Measures

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

5.3 Data Confidentiality

All data collected through the App is treated as confidential and is accessible only to authorized personnel on a need-to-know basis.

6. Data Retention and Deletion

6.1 Retention Period

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.

6.2 Vendor Data Deletion Rights

External vendors may request deletion of their data from our systems. Upon receiving such requests, we will delete the requested data from our backend systems within 10 working days.

6.3 Employee Data

Employee data retention follows internal HR policies and MOM regulatory requirements.

7. Your Rights

Depending on your relationship with Hwa Seng, you may have the following rights:

  • Access: Request information about the data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal and business requirements)
  • Portability: Request transfer of your data in certain circumstances

To exercise these rights, please contact us using the information provided below.

8. Data Storage and Transfer

Your data may be stored and processed in Singapore or other locations where we or our service providers operate. We ensure appropriate safeguards are in place for any international data transfers.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of material changes through the App or other appropriate means. Continued use of the App after changes constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Hwa Seng Builder Pte Ltd
Email: hsb@hwaseng.com.sg
Phone: (+65) 6560 8698
Address: 76 Joo Koon Circle Singapore 629096

For data deletion requests from vendors, please specify “Data Deletion Request” in your email subject line.

11. Compliance

This Privacy Policy is designed to comply with:

  • Singapore Personal Data Protection Act (PDPA)
  • Ministry of Manpower (MOM) regulations regarding employee data
  • Google Play Store privacy requirements

This Privacy Policy applies specifically to our construction software mobile application and supersedes any conflicting provisions in other company policies for App-related data processing.

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